Assistant General Manager Operations
The Phoenix Group (company site, opens in a new tab)10–12 yrsAhmedabadOn-siteDirect career pageEst. 12–20 LPA
Posted on 15 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end operations and maintenance of mall properties ensuring a comfortable environment for customers and adequate support for retailers.
- Develop and implement mall management strategy including policies for parking, housekeeping, horticulture, pest control, facade cleaning, and service standards.
- Manage budgeting, agency empanelment, retailer relationships, regulatory compliance, and revenue maximization efforts including parking and additional services.
Minimum Requirements
- Graduate and MBA qualifications.
- 10 to 12 years of retail industry experience in Operations.
- Experience with mall management practices and retailer/customer relationship management.
- Not explicitly mentioned: Notice period or specific location requirements.
Ideal Candidate Profile
- Experienced in managing multi-disciplinary operational teams in retail or mall environments with strong vendor and retailer management skills.
- Proven ability in budget preparation, cost control, and revenue maximization within operations.
- Comfortable liaising with external regulatory bodies and implementing maintenance and service standards aligned to corporate policies.