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Senior, generalist mall operations role in metro Ahmedabad attracts moderate applicant competition.
Role requires retail/mall operations expertise, making cross-industry transfers difficult.
Explicit 10–12 years retail operations requirement and domain-specific mall management skills make shortlisting highly strict.
Own end-to-end operations and maintenance of mall properties ensuring a comfortable environment for customers and adequate support for retailers.
Develop and implement mall management strategy including policies for parking, housekeeping, horticulture, pest control, facade cleaning, and service standards.
Manage budgeting, agency empanelment, retailer relationships, regulatory compliance, and revenue maximization efforts including parking and additional services.
Graduate and MBA qualifications.
10 to 12 years of retail industry experience in Operations.
Experience with mall management practices and retailer/customer relationship management.
Not explicitly mentioned: Notice period or specific location requirements.
Experienced in managing multi-disciplinary operational teams in retail or mall environments with strong vendor and retailer management skills.
Proven ability in budget preparation, cost control, and revenue maximization within operations.
Comfortable liaising with external regulatory bodies and implementing maintenance and service standards aligned to corporate policies.