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Remote role with mid-level (3–5 yrs) experience increases competition; niche renewal focus reduces applicant pool.
SaaS renewals focus and RevOps tooling create high domain specificity, limiting cross-industry fit.
Explicit 3–5 years plus RevOps domain and Salesforce/tool requirements increases screening strictness.
Support execution of renewal operations strategy including forecasting, pipeline hygiene, and process improvements to reduce churn and maximize customer lifetime value.
Execute and maintain renewal workflows ensuring timely and accurate renewals; identify and escalate gaps or bottlenecks for improvement.
Build and maintain renewal performance dashboards and reports; assist with quota, territory, and incentive analysis; collaborate cross-functionally with Sales, Customer Success, Finance, and Product teams.
3–5 years of experience in Revenue Operations, Sales Operations, or Customer Success Operations focused on renewals.
Experience supporting or building renewal processes in SaaS or recurring revenue businesses.
Working knowledge of Salesforce CRM and related RevOps tools (e.g., CPQ, Gainsight, Clari).
Role based in India with requirement to work EMEA time shift.
Analytically strong with ability to translate data into actionable insights specifically for renewal and revenue operations contexts.
Experienced in high-growth B2B SaaS environments with familiarity of renewal ownership models involving Account Executives, Customer Success Managers, and dedicated renewal reps.
Able to work cross-functionally in a matrixed organization coordinating across Sales, Finance, Product, and Customer Success for alignment on renewal policies and processes.