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Tier-1 brand, metro location, and mid-level role offset by specialized payments skill requirement.
Payments and wire-investigation expertise is highly industry-specific and not easily transferable.
Explicit 24-month tenure plus mandatory payments SME and SLA ownership create stringent filters.
Own and process complex wire investigations related to incoming and outgoing wire transactions ensuring resolution within business timelines.
Support and supervise the Wire Investigation team process including assisting Team Leader/Manager and maintaining SLA and quality parameters.
Develop subject matter expertise in payment systems (FED, SWIFT, cross border payments) and lead process improvements, training, audits, and root cause analysis.
Minimum 24 months experience as a Senior Analyst before progression to Technical Coordinator.
Deep understanding of payment systems including SWIFT, FED, CHIPS, CHAPS, MT/MX messages.
Proficient in MS Office and experience in wire investigations or cash operations type role.
Willingness to work night shifts.
Experienced in handling and supervising complex wire transaction investigations in financial services or banking domain.
Strong analytical skills with ability to identify risks and implement controls within payment processing.
Capable of working independently, managing multiple tasks, and coordinating across teams with clear communication.