Senior Application Support Engineer
Rapyuta Robotics (company site, opens in a new tab)5+ yrsChennaiOn-siteDirect career pageEst. 12–22 LPA
Posted 30d ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end support and maintenance of deployed robotics and warehouse automation systems in production.
- Act as primary point of contact for client issues, ensuring timely resolution and driving root cause analysis for permanent fixes.
- Deploy CI/CD updates to client sites, maintain deployment automation tools, and set up monitoring and telemetry to prevent and diagnose issues.
Minimum Requirements
- Minimum 5 years experience in Application Support, Production Support, DevOps, or Robotics System Support.
- Strong programming skills in Python, C++, or similar languages.
- Proficient with Linux environments, containerization (Docker), CI/CD pipelines, distributed system troubleshooting, and monitoring tools.
- Experience with robotic systems such as ROS/ROS2, AMR, ASRS, sensors integration, and performing root cause analysis in production.
Ideal Candidate Profile
- Experienced in supporting complex distributed robotics systems in production environments with high operational ownership.
- Skilled in deep debugging, incident leadership, and cross-team collaboration including engineering, QA, and operations.
- Comfortable managing both technical solutions and client-facing communications during high-impact production incidents.