Product Owner SMS - Customer Interaction Suite
Sourceo3–5 yrsBengaluruOn-siteDirect career pageEst. 8–14 LPA
Posted on 14 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own and manage the SMS product backlog for a CPaaS portfolio, ensuring clear prioritization aligned with business outcomes and global product strategy.
- Translate product vision and market needs into detailed user stories, acceptance criteria, and sprint backlogs for successful agile delivery with engineering teams.
- Act as primary liaison between engineering, QA, product management, and business stakeholders to maintain alignment, validate deliverables, and drive high-quality, timely SMS product releases.
Minimum Requirements
- 3-5 years experience as Product Owner, Business Analyst, or Technical Product Lead, preferably in CPaaS, telecom, or messaging platforms.
- Strong familiarity with SMS or other messaging APIs and agile/scrum product delivery practices including backlog and sprint management.
- Bachelor’s degree in engineering, computer science, or related field.
- Work Experience Required: 3-5 years in relevant roles as described.
Ideal Candidate Profile
- Experienced in working with telecom and CPaaS environments, with strong understanding of SMS standards and carrier integrations.
- Demonstrates ability to manage cross-functional stakeholders and collaboratively deliver products with engineering and business teams.
- Detail-oriented with proven skills in translating complex technical and market requirements into actionable, testable user stories in an agile context.