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Generalist delivery role with broad cloud/security skills and moderate competition.
Role requires cloud/security delivery and program management, moderately transferable across industries.
Explicit 7-12 years and required cloud/security delivery experience make filters strict.
Lead and monitor project management activities for customer deliveries in Cloud and Security domains to improve customer experience, turnaround time, cost efficiency, and productivity.
Plan and execute hardware provisioning, application deployments, and resource allocation across projects of varying complexity while guiding procurement lifecycle and technical teams.
Drive customer and vendor performance reviews, monitor project KPIs, resolve escalations, and collaborate across business units to ensure successful project delivery and timely revenue realization.
7-12 years of experience in technical support or project delivery in the technology industry.
BTech or Diploma required; MBA preferred.
Expertise in integrated service delivery for complex and large projects in Cloud and Cyber Security domains.
Skills in service delivery, project management, budgeting, cost management, and financial planning.
Experienced in managing multi-disciplinary teams and vendor relationships within Cloud and Security projects.
Strategic operator focused on improving processes, KPIs, and operational efficiency with a mid-term business impact.
Proficient in escalations management, cross-functional collaboration, and customer stakeholder engagement.