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Metro location, hybrid work, and a generalist professional-services title increase competitive applicant density.
Healthcare domain knowledge and professional services experience narrow transferable candidate pool across industries.
Explicit 8+ years requirement and domain-specific professional services plus healthcare preference tighten shortlisting.
Manage the professional services organization delivering client services, ensuring adherence to standards and timely project implementations.
Oversee team utilization, revenue projections, billing, contract analysis, and expense management for assigned sites.
Serve as escalation point for client and interdepartmental issues; participate with sales to close new business and ensure client satisfaction.
5-10 years of experience in professional services consultancy and/or project management.
Bachelor’s degree in Computer Science, Information Technology, or related technical discipline.
Preferred: 2+ years of relevant healthcare institution experience and knowledge of IT projects and budgeting.
Up to 10% travel may be required; primarily hybrid work setting in Pune, India.
Experienced managing professional services teams with a focus on healthcare IT and client-facing delivery.
Skilled in project management tools, contract and revenue management, and client escalation handling.
Capable of mentoring teams, managing workload allocation, and driving high performance in a hybrid work environment.