Manager - Marketing
SourceoMumbaiOn-siteDirect career pageEst. 6–12 LPA
Posted on 14 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage and execute creation of named case studies and customer success stories across Tata Communications customers.
- Collaborate with Sales and Customer Success Management (CSM) teams to onboard customers as references and develop written or video testimonials.
- Maintain a library of customer success stories and act as a liaison between customers and internal teams to gather feedback for product and service improvement.
Minimum Requirements
- Marketing experience with focus on product marketing, customer success, B2B marketing, or customer advocacy.
- Work Experience Required: Not explicitly mentioned in the JD.
- Strong written and verbal communication skills for narrative crafting and customer engagement.
- Basic knowledge of B2B marketing principles and strategies.
Ideal Candidate Profile
- Experience collaborating with cross-functional teams including sales and customer success management.
- Detail-oriented with strong organizational and project management skills to manage multiple case studies.
- Familiarity with creating and leveraging customer reference materials to support marketing and sales efforts.