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Strong Tier-1 brand, common OTC operations role, and likely metro location increase applicant competition.
OTC operations skills are fairly transferable across industries but require domain-specific ERP and cash-application knowledge.
Explicit 7-11 year requirement and mandatory OTC domain skill make screening highly strict.
Manage end-to-end Order to Cash operations including processing from customer inquiry, sales order, delivery to invoicing and cash application.
Analyze operational data reports, reconcile transactions, and optimize working capital through real-time visibility and streamlined billing processes.
Oversee cash application processes such as applying unapplied cash, reconciling suspense accounts, and coordinating with customers to resolve cash application queries.
7 to 11 years of relevant work experience in Order to Cash operations.
Any Graduation degree required.
Primary skill in Order to Cash (OTC) - P4 level.
Willingness to work in rotational shifts.
Experienced in handling moderately complex problem-solving and adapting existing processes to create new solutions in OTC.
Capable of managing small teams or work efforts with direct impact on team goals.
Familiar with working under guidance from senior management and interacting with peers and client management levels.