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Metro location, strong hotel brand, and broad generalist operations role increases candidate competition.
Requires branded hospitality experience and P&L familiarity, limiting cross-industry transferability.
Mandatory 10–12 years branded hotel operations experience makes filters strict.
Oversee day-to-day operations across Front Office, F&B, Housekeeping, ensuring efficiency and brand compliance.
Drive operational standards, guest satisfaction, and financial and service targets in coordination with department heads.
Manage resource optimization, monitor performance metrics, implement corrective actions, and lead cross-functional coordination during peak periods.
Bachelor’s degree or Diploma in Hotel Management or Hospitality Management.
10–12 years of relevant hotel operations experience, preferably in branded hotels.
Experience in supervisory/management roles with proven team-handling skills and knowledge of hotel P&L, budgeting, and cost control.
Proficiency in hotel operating systems and MS Office; experience with Accor or similar brand systems is advantageous.
Experienced in managing multiple hotel departments within a branded hotel environment, capable of driving both operational and financial performance.
Skilled in maintaining and improving guest satisfaction through proactive monitoring of feedback and service standards.
Able to lead and motivate teams in a cluster environment while ensuring compliance with safety, hygiene, and statutory standards.