Technical Consultant -BY SCPO, Demand & Fulfilment
Blue Yonder (company site, opens in a new tab)6+ yrsCoimbatoreOn-siteDirect career pageEst. 12–20 LPA
Posted on 10 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end customer implementations and technical support during supply chain software upgrades, deployments, and post-production.
- Lead technical troubleshooting including code development and collaboration with solution experts for complex issue resolution.
- Drive SaaS product enablement by introducing automation, new features, and service improvements for deployed customers.
Minimum Requirements
- 6+ years in Software/SaaS industry, with 3+ years in supply chain planning domain and customer support experience.
- Expertise in Oracle SQL and/or MS SQL, operating systems (Unix, Windows), programming (C#, ASP.Net), and scripting (Unix Shell, Python, Perl).
- Experience with Blue Yonder Supply Chain Planning solutions (SCPO suite: ESP, Demand, Fulfillment, Promotions, Inventory Optimization) preferred.
- Work Experience Required: 6+ years Software/SaaS, 3+ years supply chain planning customer support experience.
Ideal Candidate Profile
- Demonstrates strong technical foundation with hands-on experience in software development and deployment in supply chain SaaS products.
- Experienced in troubleshooting and guiding partner/customer integration using Blue Yonder Planning Solutions and industry best practices.
- Comfortable managing multiple customer escalations with flexible hours and maintaining customer relationships under pressure.