Senior Manager Tele Sales - Ecommerce
Axis Max Life Insurance (company site, opens in a new tab)10+ yrsRemoteDirect career pageEst. 18–30 LPA
Posted on 14 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage direct online channel sales (~₹350 Cr. business) through call center vendor partnership including day-to-day vendor operations and strategy to scale digital sales.
- Own performance monitoring, resource and incentive planning, data analysis, and build dashboards for actionable insights and process improvement.
- Collaborate cross-functionally (Digital Marketing, IT, Operations, Underwriting) to drive conversion, product mix, SLA adherence, compliance, and enhance customer experience.
Minimum Requirements
- Graduation degree required.
- 10+ years total work experience with minimum 5 years in Life Insurance domain or process.
- Experience managing vendor partnerships and operational processes related to sales and underwriting.
- Good verbal and written communication skills.
Ideal Candidate Profile
- Experienced in Life Insurance sales operations with strong vendor management capabilities.
- Comfortable handling data analytics to drive business outcomes and continuous process improvement.
- Proven ability to coordinate across multiple internal teams and lead performance reviews and presentations to senior management.