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Known pharma brand, generic mid-level sales operations role, and 2-year experience amplify applicant competition.
Core order-to-cash and CRM skills transferable across industries, though pharmaceutical experience is preferred.
Explicit two-year requirement plus domain skills (order-to-cash, CRM) enforce moderate filtering.
Manage the full lifecycle of order-related activities for assigned B2B customers, ensuring accurate and timely order processing.
Maintain proactive communication with customers and internal stakeholders to support order execution and resolve complaints.
Monitor order-to-cash workflows and contribute to continuous improvement of sales operations processes.
Minimum 2 years of experience in sales operations, supply chain, order management, project coordination, or related functions.
Good understanding of end-to-end sales and commercial processes including order-to-cash workflows.
Experience with customer order management and working with operational systems.
Work Experience Required: Minimum 2 years in relevant domain.
Experienced in managing customer service activities within B2B sales or supply chain environments, preferably pharmaceutical or GCC region.
Operates independently with strong ownership of order management and customer communication.
Skilled at coordinating across commercial, supply, and operational teams to ensure smooth process execution.