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Remote role, popular Product Manager title, and metro location create moderate candidate density.
Insurance-specific call-centre, CRM, dialer and regulatory knowledge makes industry experience highly important.
Explicit 8–10 years plus mandatory CRM, release management, and domain-specific skills increases filter strictness.
Lead development and enhancement of digital insurance products across e-commerce platforms, including websites and mobile apps.
Manage day-to-day operations and optimization of digital insurance call centre, including vendor coordination, KPI establishment, and AI chatbot integration.
Own end-to-end product release management, ensuring smooth, timely launches with minimal disruption and compliance with quality standards.
8+ years of experience in product management, preferably in e-commerce, digital products, or consumer technology.
MBA in Marketing, Engineering, Computer Science, or related field with exposure to digital tools.
Experience in release management for product launches and deployment.
Strong understanding of CRM platforms, dialer technologies, and chatbot platforms.
Experienced in managing lead-to-sale journeys with measurable outcomes and adept at optimizing conversion rates.
Skilled in cross-functional collaboration and Agile project management to drive product development and timely delivery.
Comfortable in a regulated industry environment such as financial services or insurance, with emphasis on customer experience and data-driven decision making.