Product Manager - Digital Technology
Axis Max Life Insurance (company site, opens in a new tab)8–10 yrsRemoteDirect career pageEst. 20–35 LPA
Posted on 14 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead development and enhancement of digital insurance products across e-commerce platforms, including websites and mobile apps.
- Manage day-to-day operations and optimization of digital insurance call centre, including vendor coordination, KPI establishment, and AI chatbot integration.
- Own end-to-end product release management, ensuring smooth, timely launches with minimal disruption and compliance with quality standards.
Minimum Requirements
- 8+ years of experience in product management, preferably in e-commerce, digital products, or consumer technology.
- MBA in Marketing, Engineering, Computer Science, or related field with exposure to digital tools.
- Experience in release management for product launches and deployment.
- Strong understanding of CRM platforms, dialer technologies, and chatbot platforms.
Ideal Candidate Profile
- Experienced in managing lead-to-sale journeys with measurable outcomes and adept at optimizing conversion rates.
- Skilled in cross-functional collaboration and Agile project management to drive product development and timely delivery.
- Comfortable in a regulated industry environment such as financial services or insurance, with emphasis on customer experience and data-driven decision making.