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Well-known insurer brand, remote listing, generalist sales title, and metro location increase applicant competition.
Sales promotion in insurance requires domain and channel experience, making backgrounds less transferable across industries.
No explicit years, certifications, or mandatory technical requirements listed so screening is likely lenient.
Own and manage the Virtual Relationship initiative aimed at proactive customer engagement by assigning dedicated relationship managers to address all policyholder concerns.
Enhance customer experience by transitioning from a transactional approach to a more personalized, continuous engagement model with policyholders.
Collaborate with agency enablement and sales promotion teams to support policy service needs resolution and renewal collection activities.
Work Experience Required: Not explicitly mentioned in the JD
Location Requirement: Based in Gurugram (Home Office Branch)
Domain Experience: Experience with customer engagement or relationship management in insurance or financial services preferred (implied from role)
Educational Qualifications: Not explicitly mentioned in the JD
Experience in managing customer relationship initiatives or virtual engagement models within insurance or financial services sectors.
Ability to coordinate across multiple functions such as agency enablement and sales promotion to drive customer satisfaction and renewal collections.
Comfortable working within a structured insurance environment focused on improving customer experience and operational efficiency.