Deputy Manager - Sales Promotion
Axis Max Life Insurance (company site, opens in a new tab)RemoteDirect career pageEst. 8–18 LPA
Posted on 14 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own and manage the Virtual Relationship initiative aimed at proactive customer engagement by assigning dedicated relationship managers to address all policyholder concerns.
- Enhance customer experience by transitioning from a transactional approach to a more personalized, continuous engagement model with policyholders.
- Collaborate with agency enablement and sales promotion teams to support policy service needs resolution and renewal collection activities.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD
- Location Requirement: Based in Gurugram (Home Office Branch)
- Domain Experience: Experience with customer engagement or relationship management in insurance or financial services preferred (implied from role)
- Educational Qualifications: Not explicitly mentioned in the JD
Ideal Candidate Profile
- Experience in managing customer relationship initiatives or virtual engagement models within insurance or financial services sectors.
- Ability to coordinate across multiple functions such as agency enablement and sales promotion to drive customer satisfaction and renewal collections.
- Comfortable working within a structured insurance environment focused on improving customer experience and operational efficiency.