Chief Manager - Sales Promotion
Axis Max Life Insurance (company site, opens in a new tab)RemoteDirect career pageEst. 12–22 LPA
Posted on 14 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own the Virtual Relationship initiative to proactively engage and enhance customer experience by assigning dedicated relationship managers.
- Accountable for resolving all customer concerns related to policies through a non-transactional, comprehensive approach.
- Drive improvement in customer satisfaction and retention by ensuring a seamless service experience across policy servicing and renewal collections.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD
- Location Requirement: Based in or able to work from Gurugram -90C (Home Office Branch)
- Must have experience or exposure to agency sales promotion or customer service in insurance domain (implied by department and function)
- No explicit mention of educational qualifications or notice period
Ideal Candidate Profile
- Experienced in managing customer relationships within insurance domain, preferably in agency or sales promotion functions.
- Comfortable working in a multi-channel distribution environment focused on customer-centric engagement.
- Strategic focus on transforming transactional customer interactions into relationship-driven service experiences.