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Known insurance brand, metro location, and generalist sales role increase applicant competition.
Insurance sales and renewal processes require domain knowledge, reducing cross-industry transferability.
No explicit years or certifications listed, so hiring filters appear flexible.
Own the Virtual Relationship initiative to proactively engage and enhance customer experience by assigning dedicated relationship managers.
Accountable for resolving all customer concerns related to policies through a non-transactional, comprehensive approach.
Drive improvement in customer satisfaction and retention by ensuring a seamless service experience across policy servicing and renewal collections.
Work Experience Required: Not explicitly mentioned in the JD
Location Requirement: Based in or able to work from Gurugram -90C (Home Office Branch)
Must have experience or exposure to agency sales promotion or customer service in insurance domain (implied by department and function)
No explicit mention of educational qualifications or notice period
Experienced in managing customer relationships within insurance domain, preferably in agency or sales promotion functions.
Comfortable working in a multi-channel distribution environment focused on customer-centric engagement.
Strategic focus on transforming transactional customer interactions into relationship-driven service experiences.