Assistant Manager - Operations
Axis Max Life Insurance (company site, opens in a new tab)RemoteDirect career pageEst. 6–10 LPA
Posted on 14 Sept
Reach people at Axis Max Life Insurance
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Axis Max Life Insurance you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end policy issuance support for Banca and allied partners through Relationship Manager (RM) model.
- Drive operational efficiency improvements and enhance customer satisfaction in the policy issuance process.
- Manage people, processes, and vendors effectively to ensure first-class customer experience.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Location: Gurgaon (Home Office Branch: Gurugram -90C).
- Domain Experience: Experience in customer experience, ecommerce, or insurance operations preferred but not explicitly stated.
- Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experience managing relationship managers or similar operational teams in policy issuance or customer assistance roles.
- Demonstrated ability to improve operational efficiency and customer satisfaction metrics.
- Comfortable working in a multi-channel distribution environment involving banca and allied partners.