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Metro location, generalist operations role, and recognizable employer create moderate applicant competition.
Operations/process skills are reasonably transferable across industries but favor financial services domain experience.
Explicit 1-2 year experience request and domain familiarity make shortlisting moderately strict.
Process service request cases accurately within defined deadlines and established procedures.
Communicate and coordinate with advisors and US-based business partners to resolve service issues and complete requests.
Participate in training and meetings to develop skills and identify process improvements.
Experience: Desired 1-2 years in brokerage or related financial services; otherwise work experience required is not explicitly mentioned in the JD.
Strong communication, interpersonal, organizational, and time-management skills.
Proficiency in MS Office (Word, PowerPoint, Excel).
Work set in India office with minimum three days/week onsite presence; specific notice period not explicitly mentioned.
Has operational experience handling brokerage or financial services client/advisor service requests.
Comfortable working in a structured, process-driven environment with US business partner coordination.
Open to working primarily from office with some work-from-home flexibility and following a fixed shift (8:00 PM to 4:30 AM).