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Remote mid-level project-lead role with generalist SaaS scope and attractive billable pay increases candidate competition.
Transferable project-management skills, but requires SaaS implementation and client-facing experience, so medium sensitivity.
Explicit 5+ years, mandatory SaaS implementation and client-facing experience plus timezone overlap.
Own and lead multiple concurrent software implementation projects, ensuring successful delivery on time and within scope.
Establish, standardize, and mentor the implementation management discipline, including creating scalable processes and training junior personnel.
Coordinate cross-functional teams (technical, client-service) and manage risks, scope, client expectations, and project documentation for client implementations.
5+ years of direct, relevant experience in software or SaaS implementation, technology consulting, or technology project management with external client implementations.
Strong English communication skills suitable for professional interaction with North American clients.
Technical literacy to understand implementation constraints and communicate with technical personnel.
Must provide meaningful working-hour overlap with Alberta Time (UTC-6) for client coordination.
Experienced leader in software/SaaS client implementation with proven ability to manage multiple projects independently and build repeatable delivery capabilities.
Skilled in business process mapping, requirements discovery, and translating workflows into actionable implementation plans.
Comfortable taking ownership to define and improve project management standards and mentoring junior staff in implementation management.