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Generalist operations role at a local NBFC with broad skills attracts moderate applicant competition.
Role requires NBFC-specific documentation and loan follow-up skills, moderately reducing cross-industry transferability.
No explicit years or certifications; hiring likely flexible for graduates with communication skills.
Manage customer tele-calling and lead form handling to collect and verify customer details.
Prepare sanction reports, documentation, legal opinion reports, and repayment schedules for ALAP and APCL loans.
Maintain and update various registers and reports including sanction order, loan ledger, ALAP reports, lead forms, and declined files; coordinate follow-ups for EMI collection and post-sanction compliance.
Graduate degree in any discipline.
Experience with loan documentation and customer interaction in NBFC or similar financial services.
Proficiency in handling Excel for maintaining reports and registers.
Work Experience Required: Not explicitly mentioned in the JD
Detail-oriented individual with experience in loan processing and documentation for NBFCs.
Comfortable handling customer communications across phone and email channels for lead and query management.
Capable of maintaining accurate reports and coordinating with branches for loan follow-ups and compliance tasks.