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Common early-career ops role in Bangalore with broad e-commerce skills increases competition.
Operations skills transfer across retail and e-commerce but are less transferable to non-logistics domains.
Explicit 1–3 years plus required platform and fulfilment experience creates moderate filtering.
Own end-to-end daily e-commerce operations including order processing, fulfilment, inventory management, returns, and customer care for multi-channel sales (store and marketplaces).
Maintain operational SLAs such as order processing time (<4 hours), COD confirmation rate (>80% within 2 hours), RTO rate (<10%), and return closure within 5–7 days.
Develop and maintain SOPs, automate repetitive tasks, and coordinate office and vendor logistics to support scaling order volumes from 50-100 to 200+ orders daily.
1-3 years of experience in e-commerce operations, order fulfilment, supply chain coordination, or front-line customer service.
Proficient with Shopify admin, WhatsApp Business, Google Maps, and Excel/Google Sheets.
Ability to work Monday to Saturday in Bangalore (onsite work in office and warehouse).
Work Experience Required: 1-3 years as specified in JD.
Experience working hands-on with multi-platform e-commerce dashboards and inventory management in a fast-scaling environment.
Process-oriented with demonstrated ability to follow and improve detailed SOPs while owning end-to-end operational outcomes.
Comfortable using AI and automation tools to reduce manual work and improve operational efficiency in a data-driven, AI-native team.