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Tier-1 brand, popular product title, mid-level experience, and metro location increase applicant competition.
Role requires radiology informatics/PACS and healthcare domain experience, limiting cross-industry transferability.
Explicit 3+ years plus specific serviceability, product and healthcare-related experience tightens shortlisting criteria.
Define and lead the strategy and roadmap for serviceability and supportability solutions for Vue PACS to improve deployment stability, upgrade velocity, system health visibility, and proactive monitoring.
Develop detailed product, software, and lifecycle specifications aligned with marketing strategy and customer needs.
Build business cases and partner cross-functionally with commercial, R&D, regulatory, quality, and regional teams to execute product and go-to-market plans.
3+ years of experience in Product Management or Product Implementation and Support Leadership.
Bachelor’s degree in Engineering or related fields; Master’s degree preferred.
Experience leading serviceability, supportability, observability tools, proactive monitoring, and system health visibility.
Fluent English and ability to manage complex stakeholder interactions and alignment.
Experienced in cross-functional collaboration with R&D, commercial, service, support, regulatory, and quality teams to translate customer and market needs into product requirements.
Track record of developing business cases and go-to-market plans specifically for serviceability and support solutions.
Preferred experience in large services and support organizations and healthcare technology or medical devices.