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Niche Mimecast platform requirement, junior role and Bangalore location produce moderate applicant competition.
Security operations skills transferable but product-specific Mimecast experience elevates sensitivity to medium.
Mandatory Mimecast platform experience, email security skills, and rotational 24/7 shifts increase filtering to medium.
Analyze phishing and malicious email campaigns to identify indicators of compromise (IOCs) and update detection methods accordingly.
Provide email security advice, expertise, and remediation to customers, including configuring Mimecast Administration Console settings.
Participate in 24/7 rotational shift schedule to ensure continuous threat monitoring and response, utilizing AI tools to enhance detection and analysis.
1+ years experience working with the Mimecast platform.
Working knowledge of email traffic management, routing, and email security technologies.
Strong understanding of DNS, SMTP, SSL/TLS, POP3, IMAP, and TCP/IP protocols.
Flexibility to work rotational shifts including afternoons, evenings, nights, weekends, and holidays.
Experience operating in a threat response or managed security environment with on-demand threat remediation responsibilities.
Ability to translate complex technical security capabilities into management-friendly communication.
Comfortable working in a global, shift-based team environment with continuous monitoring and customer interaction.