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Tier-1 telco brand, metro location and common NOC title increase applicant density despite niche roaming skill requirement.
Deep roaming and SS7 expertise ties role closely to telecom, limiting cross-industry transferability.
Explicit 2–4 years requirement and mandatory roaming/SS7 core-network skills make screening stringent.
Provide 24x7 first line support for Vodafone's International Roaming Platform including alarm monitoring, incident and fault management, and first-level triage.
Support roaming services such as SS7 signalling, LTE/5G signalling, VoLTE, CAMEL, and value-added services (SoR, VHE, WRSMS) to ensure reliable connectivity.
Analyze network KPIs, investigate quality issues, coordinate with resolver teams, and contribute to process automation and improvement initiatives.
2–4 years experience in roaming technologies or telecom core network operations.
Engineering graduate degree mandatory.
Technical expertise in core network technologies: SS7, SMS/SMPP, LTE; and platforms: STP, DRA/DEA.
Ability to work in a fast-paced, 24x7 support environment.
Experienced in international roaming and core telecom network operations with knowledge of 2G/3G/4G/VoLTE integration.
Strong analytical/problem-solving skills demonstrated by ownership of incident triage and KPI analysis.
Operational mindset with experience in incident management and cross-functional coordination within telecom network environments.