Assistant Manager-ROAMING NETWORK OPERATIONS ENGINEER - PuneVOIS
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Job Description
Structured overview of role & requirementsAbout This Role
Provide 24x7 first line support for Vodafone's International Roaming Platform including alarm monitoring, incident and fault management, and first-level triage.
Support roaming services such as SS7 signalling, LTE/5G signalling, VoLTE, CAMEL, and value-added services (SoR, VHE, WRSMS) to ensure reliable connectivity.
Analyze network KPIs, investigate quality issues, coordinate with resolver teams, and contribute to process automation and improvement initiatives.
Minimum Requirements
2–4 years experience in roaming technologies or telecom core network operations.
Engineering graduate degree mandatory.
Technical expertise in core network technologies: SS7, SMS/SMPP, LTE; and platforms: STP, DRA/DEA.
Ability to work in a fast-paced, 24x7 support environment.
Ideal Candidate Profile
Experienced in international roaming and core telecom network operations with knowledge of 2G/3G/4G/VoLTE integration.
Strong analytical/problem-solving skills demonstrated by ownership of incident triage and KPI analysis.
Operational mindset with experience in incident management and cross-functional coordination within telecom network environments.