Branch Operations Manager| Sevilimedu
CSB Bank Limited (company site, opens in a new tab)3–9 yrsTamil NaduOn-siteDirect career pageEst. 4–9 LPA
Posted on 13 Sept
Reach people at CSB Bank Limited
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at CSB Bank Limited you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Manage all daily branch operations including cash handling, account opening, and service requests with compliance to KYC/AML, RBI, and audit norms.
- Monitor and improve service metrics such as TAT, FTR, and complaints by implementing root cause analysis and corrective actions.
- Prepare for audits and inspections, maintain operational records, and train frontline staff on compliance and process updates.
Minimum Requirements
- 3 to 9 years of branch operations experience.
- Graduate degree required.
- Banking certifications preferred; JAIIB/CAIIB certifications are preferred.
- Not explicitly mentioned: Notice period or strict location constraints.
Ideal Candidate Profile
- Experienced in managing end-to-end branch operations ensuring operational and audit compliance.
- Capable of data-driven problem solving to enhance service quality through root cause analysis and performance tracking.
- Able to cross-sell financial products and drive digital banking adoption among customers.