Technical Support Engineer – Slurm
NVIDIA Corporation (company site, opens in a new tab)5+ yrsRemoteDirect career pageEst. 20–38 LPA
Posted on 14 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end support cases for production AI and HPC clusters using Slurm, from initial investigation through resolution.
- Diagnose and resolve complex issues across Slurm components (slurmctld, slurmd, slurmdbd), scheduling, node/resource management, and integrated systems like Linux, networking, storage, authentication, and GPUs.
- Advise customers on configuration, upgrades, incident recovery, and collaborate with engineering by producing technical reports and developing support knowledge resources.
Minimum Requirements
- 5+ years hands-on experience administering and supporting Slurm in production HPC or AI environments including managing outage incidents.
- BS degree in Computer Science, Engineering, or related field, or equivalent practical experience.
- Expert-level understanding of Slurm architecture, daemons, configuration, scheduling, accounting, and failure modes.
- Strong Linux system administration experience, including systemd, cgroups, authentication, networking, and database-backed services.
Ideal Candidate Profile
- Experienced in operating Slurm on large-scale, multi-user clusters with complex scheduling policies and heterogeneous compute resources.
- Capable of independently diagnosing sophisticated Slurm incidents and guiding them to technically sound resolutions.
- Familiarity with Slurm internals, source code, plugins, container technologies, or integration with cluster management platforms is a strong plus.