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Strong Tier-1 brand, generalist branch operations role, and common 2-3 year experience increases candidate competition.
Role requires specialized fraud and retail asset experience, moderately transferable across financial services and fintech.
Explicit 2-3 years plus mandatory fraud investigation and liaison skills make screening stringent.
Identify and assess risks related to customers and products, including fraud and process violations.
Conduct investigations, root cause analysis, and prepare reports on fraud trends; manage liaison with police and law enforcement agencies including FIR/complaint filing.
Drive risk control initiatives across Pan India, identify process gaps, suggest improvements to reduce cost and time, and participate in digitization projects until production deployment.
2-3 years of experience in retail asset team with fraud investigation and compliance knowledge.
Graduate degree with good academics.
Proficiency in advanced Excel, PowerPoint, and Word for analysis and reporting.
Experience in dealing with police and law enforcement agencies for fraud cases.
Experienced in retail asset fraud investigation with demonstrated ability to conclude fraud cases and liaise effectively with law enforcement.
Skilled in data analysis and reporting using advanced Excel and presentation tools to identify risks and process inefficiencies.
Capable of managing projects and collaborating across teams, including external vendors and digitization initiatives at a Pan India level.