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Reputable NGO, popular junior operations role, generalist requirements, moderate applicant competition.
Requires rural program and telecalling experience, moderately specialized and less transferable across industries.
Explicit 1-2 years and rural program experience required, causing moderate candidate filtering.
Ensure program quality and operational success at the block level with close coordination with District Manager, focusing on programmatic outcomes like attendance confirmation and attrition reduction during selection phases.
Manage CRM updates including call details, lead status, and insights to support tracking and process improvements.
Collect, verify, and document weekly data from field cadres, maintain Saathi app updates for all Pashu Sakhi, and support sampled surveys and research pilots.
1-2 years work experience in telecalling focused on program management or livelihood interventions.
Experience working with rural communities and collaborating across functions.
Minimum academic qualification: graduate in any subject.
Work Experience Required: 1-2 years telecalling in program/livelihood context.
Operates well in data-driven program management with close multi-level coordination.
Experienced in rural livelihood or agricultural intervention environments, comfortable engaging diverse community members.
Detail-oriented in documentation and CRM usage supporting operational monitoring and continuous improvement.