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Tier-1 brand, metro locations, and broad hardware/Linux/networking skillset drive high applicant competition.
Hardware, Linux, and virtualization skills are somewhat transferable, but data-center specifics limit portability.
Specialized data-center environment with mandatory technical troubleshooting increases strictness.
Take ownership of troubleshooting and resolving hardware, networking, Linux server, and virtualization (XEN) issues to maintain high system reliability.
Manage physical hardware operations including installation, configuration, part replacements, and remediation of power and network outages in AWS data centers.
Participate in on-call rotations, coordinate with internal and external stakeholders during high severity events, and contribute to project delivery and operational efficiency improvements.
Work Experience Required: Not explicitly mentioned in the JD.
Technical skills required include troubleshooting Systems and Network hardware, Linux server issues, and XEN virtualization.
Must be able to meet 24x7 on-call and shift rotation requirements.
Location flexibility within India as the job location will be discussed with potential opportunities in multiple India locations.
Comfortable working in a high-density, large-scale data center environment supporting critical cloud infrastructure.
Experienced in cross-functional coordination with network engineers, system engineers, hardware vendors, and contractors for physical and technical issue resolution.
Able to manage multiple operational responsibilities including troubleshooting, part replacement, and servicing high severity incidents under SLA constraints.