Senior Engineer, Technical Operations
SES S.A. (company site, opens in a new tab)10+ yrsChennaiOn-siteDirect career pageEst. 20–35 LPA
Posted on 12 Sept
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Job description
Structured overview of role & requirements
About This Role
- Serve as initial technical contact for software deployment and production issues related to In-Flight Connectivity/Entertainment and satellite network performance.
- Lead strategic oversight of platform and network performance to ensure reliability and exceptional user experience, including driving production issue resolution and root cause analysis.
- Develop dashboards and reports for executives and customers; set up lab environments to reproduce issues; create automation scripts; support cross-functional teams and stakeholder education on network performance metrics.
Minimum Requirements
- Bachelor’s degree in Engineering or Computer Science.
- 10+ years of system-level troubleshooting experience with complex systems.
- At least 5 years of experience in satellite and/or telecommunications industry.
- Technical skills: TCP/IP, Linux/Shell scripting, Packet Capture/Wireshark, Jira, SQL, Python, Java, Go, Jenkins, AWS OpenSearch, Tableau/Power BI, network analysis.
Ideal Candidate Profile
- Strong system thinking and troubleshooting skills for complex networked environments involving satellite communications.
- Experience leading cross-functional incident reviews and driving continuous improvement processes.
- Ability to independently manage technical escalations and effectively communicate complex network performance data to diverse stakeholders.