Product Application Engineer - Networking
Advanced Micro Devices, Inc. (AMD) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 25–45 LPA
Posted on 11 Sept
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Job description
Structured overview of role & requirements
About This Role
- Support and resolve complex technical issues in AI networking and infrastructure products for key customers and OEMs.
- Develop and deliver training, contribute to knowledge bases, and participate in on-call rotations supporting production systems.
- Integrate AI-assisted automation into support operations, mentor junior engineers, and drive process improvements based on field data.
Minimum Requirements
- Strong fundamentals in Datacenter Networking and AI infrastructure stack components like RDMA/RoCE and collective communication libraries.
- Experience leading technical escalations and customer engagements with hyperscalers, large enterprises, or OEMs in a support role.
- Proficient scripting and automation skills in Python, Go, or Shell.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in multi-team troubleshooting and collaborative resolution of hardware, firmware, driver, and software issues within AI infrastructure.
- Comfortable leading customer meetings and translating complex technical problems into clear communications for engineering and management.
- Has knowledge of AI-powered tooling (LLMs, AI agents) to enhance support productivity and automation workflows.