Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Tier-1 brand, general BI role, and metro-friendly mid-level experience increase applicant competition.
BI and SQL skills transferable, but contact-center and Salesforce domain knowledge increases specificity.
Explicit 2+ years plus mandatory SQL and BI tool proficiency enforce moderate shortlisting filters.
Analyze adoption, usage, and performance data of AI-assisted products to identify patterns and root causes affecting user engagement.
Develop and maintain operational dashboards and executive reports using Salesforce, Tableau, Power BI, or similar tools to track key performance indicators related to product adoption and system health.
Partner with product, engineering, and operations teams to translate data insights into actionable recommendations that influence product roadmap and operational strategy.
Minimum 2+ years of experience in data analysis, business operations, or analytics roles.
Proficiency in at least one data visualization or BI tool (Tableau, Power BI, CRM Analytics, Looker) and experience with Salesforce CRM platform analytics.
Strong SQL skills for querying and validating data; Python skills are a plus.
Must reside in Mexico.
Experience in SaaS, software products, or contact center/customer service environments focusing on AI-augmented platforms is preferred.
Demonstrated ability to create intuitive, accurate, and actionable dashboards supporting decision-making at executive levels.
Comfortable working cross-functionally with product, engineering, and operations in fast-paced, Agile environments, and collaborating on data architecture and governance tasks.