Client Service & Key Accounts Manager | Event Tech |
Dreamcast5–7 yrsDelhi NCROn-siteDirect career pageEst. 10–18 LPA
Posted on 11 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end relationships with key enterprise clients acting as primary contact.
- Coordinate internal teams to deliver smooth execution of virtual, hybrid, and onsite events.
- Drive client satisfaction, retention, upselling, and account growth through regular reviews and feedback.
Minimum Requirements
- 5-7 years experience in Client Servicing, Account Management, Customer Success, or Event Management.
- Experience handling Corporate, Enterprise, B2B, or SaaS clients.
- Experience with Event Technology platforms preferred but not mandatory.
- Proficient in Client Relationship Management, Project Coordination, CRM tools, MS Excel & PowerPoint.
Ideal Candidate Profile
- Experienced in managing large-scale client accounts, especially in Enterprise or B2B environments.
- Skilled in coordinating cross-functional teams for event management and technology delivery.
- Comfortable with virtual and hybrid event technologies and driving client growth through upselling.