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Strong employer brand, hybrid metro role, generalist Tech Lead title, and mid-level profile increase applicant competition.
Technical operations and PMO skills are somewhat transferable but biased toward enterprise IT operations.
Multiple specialized infrastructure and platform skills required, raising screening strictness.
Evaluate technical aspects of projects including requirements documentation, test cases, and impact analysis to ensure readiness for production deployment.
Lead project governance by conducting reviews, maintaining project data and metrics, providing updates, and documenting learnings for closure.
Establish and maintain project management processes, develop plans and budgets, monitor progress, coordinate resources, and support issue resolution throughout project lifecycle.
Bachelor’s degree in Commerce, Economics, Finance, MBA, or Business Analytics.
Certifications required include CISSP and CompTIA Network+.
Required technical skills include Agile Methodology, Applications Support, Database and Server Infrastructure Management, Cloud Applications, ERP, Risk Management, Security Operations, and ServiceNow Platform.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing and evaluating IT and operations support projects with strong focus on governance and quality assurance.
Skilled in coordinating cross-functional teams and stakeholder management in a hybrid work environment with flexible timing (India).
Demonstrates capability to establish and enforce project management methodologies and drive continuous improvement through project post-mortems.