Tech Lead - Operations Support 4C
Genpact (company site, opens in a new tab)BengaluruHybridDirect career pageEst. 15–28 LPA
Posted on 11 Sept
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Job description
Structured overview of role & requirements
About This Role
- Evaluate technical aspects of projects including requirements documentation, test cases, and impact analysis to ensure readiness for production deployment.
- Lead project governance by conducting reviews, maintaining project data and metrics, providing updates, and documenting learnings for closure.
- Establish and maintain project management processes, develop plans and budgets, monitor progress, coordinate resources, and support issue resolution throughout project lifecycle.
Minimum Requirements
- Bachelor’s degree in Commerce, Economics, Finance, MBA, or Business Analytics.
- Certifications required include CISSP and CompTIA Network+.
- Required technical skills include Agile Methodology, Applications Support, Database and Server Infrastructure Management, Cloud Applications, ERP, Risk Management, Security Operations, and ServiceNow Platform.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing and evaluating IT and operations support projects with strong focus on governance and quality assurance.
- Skilled in coordinating cross-functional teams and stakeholder management in a hybrid work environment with flexible timing (India).
- Demonstrates capability to establish and enforce project management methodologies and drive continuous improvement through project post-mortems.