Sr. Site Reliability Engineer
PayPal Holdings, Inc. (company site, opens in a new tab)5+ yrsChennaiOn-siteDirect career pageEst. 28–45 LPA
Posted on 11 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead incident command by directing application and infrastructure teams during critical incidents, making prioritization decisions, authorizing rollbacks and failovers.
- Oversee site reliability and resiliency including managing cloud and on-prem infrastructure vulnerabilities, disaster recovery drills, and system availability improvements.
- Drive tooling, automation, and process improvements to enhance incident response capabilities and operational efficiency across PayPal’s platforms including Venmo, Xoom, Zettle, and Braintree.
Minimum Requirements
- Minimum 3+ years relevant experience with a Bachelor's degree or equivalent combination of education and experience.
- Significant hands-on experience with at least one major cloud provider (AWS or GCP required, multi-cloud preferred).
- Proficiency with Infrastructure as Code tools (Terraform, CloudFormation, Pulumi, or equivalent) and Kubernetes, including troubleshooting related configurations during incidents.
- Professional-level cloud certification required (e.g., AWS Solutions Architect Professional or Google Cloud Professional Cloud Architect).
Ideal Candidate Profile
- Experienced technical leader comfortable making high-stakes decisions in incident command roles with cross-functional teams across large-scale financial platforms.
- Strong cloud-native infrastructure background, with deep expertise in cloud platforms, IaC, Kubernetes, monitoring, and automation to support incident resolution and resiliency projects.
- Demonstrated ability to engage and communicate technical issues with senior leadership during high-pressure situations and post-incident reviews.