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High: strong employer brand, metro location, and mid-level generalist application-support role.
Medium: Appian and Power Platform experience is transferable, but platform specificity increases domain bias.
Medium: explicit 2–4 years requirement plus platform-specific skills (Appian, Power Apps) but certifications preferred.
Provide technical support and incident resolution for business-critical low-code/BPM applications including Appian, Power Apps, and Power Automate.
Perform root cause analysis, application monitoring, and maintenance to ensure performance, stability, and availability.
Support application deployments, coordinate with cross-functional teams for complex issue resolution, and participate in on-call rotational shifts.
2 to 4 years of work experience in application support or related technical roles.
Bachelor's degree in Computer Science, IT, or Engineering.
Experience supporting low-code platforms such as Appian, Power Apps, Power Automate, or similar.
Ability to work rotational shifts with on-call support and oversee team shifts starting between 9 AM and 4 PM IST.
Operates effectively in a cross-functional environment collaborating with development, QA, and infrastructure teams.
Has practical troubleshooting and root cause analysis skills focused on low-code/BPM enterprise applications.
Experienced handling business-critical application support with shift and escalation responsibilities in an enterprise setting.