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Tier-1 brand plus generalist logistics/operations role increases applicant competition.
Requires shipment lifecycle and logistics expertise, limiting cross-industry transferability.
No explicit years but logistics domain experience expected, creating moderate filtering.
Own end-to-end shipment file activities post booking including document creation, system updates, and invoice management.
Collaborate closely with Customer Service and FinOps teams to ensure smooth supply chain execution and timely resolution of customer queries and exceptions.
Proactively identify, communicate, and resolve shipment lifecycle issues to maintain seamless customer experience.
Bachelor's degree in any discipline.
Fluent in English with good communication skills.
Experience Required: Not explicitly mentioned in the JD.
No explicit notice period or location requirement mentioned.
Experienced in managing logistics operations and shipment lifecycle activities with operational finance collaboration.
Capable of handling customer queries, escalating issues, and coordinating across internal teams for supply chain execution.
Comfortable working in a global, cross-functional environment with technology-enabled processes.