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Tier-1 brand, generalist facilities role, metro location, and broad non-technical requirements raise applicant density.
Facilities and soft-services skills are easily transferable across industries.
No explicit years but mandates facilities/vendor experience, so moderate shortlisting filters.
Manage and supervise housekeeping operations ensuring cleanliness and hygiene standards across office premises.
Oversee Help Desk services acting as the single point of contact for facility-related requests, coordinating work orders, and ensuring resolution within SLA timelines.
Conduct facility inspections, manage vendor performance, and prepare regular performance and MIS reports.
Work Experience Required: Not explicitly mentioned in the JD.
Must be available to work onsite at Bengaluru, KA.
Should have experience managing housekeeping staff and coordinating with multiple teams for facility services.
Should be able to handle service requests using calls, emails, portals, or ticketing systems.
Experienced in facility management with a focus on soft services including housekeeping and help desk operations.
Comfortable handling operational ownership such as vendor management, SLA monitoring, and health & safety compliance.
Skilled in coordinating across teams and managing employee and client service requests efficiently.