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Mid-level metro BPO training role with common, non-specialist skillset increases candidate competition.
Training skills transfer across industries, but F&A domain experience preference raises industry specificity.
Explicit 3-4 years F&A requirement and domain expertise required, but no strict certifications or technical filters.
Manage end-to-end training for Finance & Accounting processes, including new hire and ongoing BAU interventions.
Design, develop, and deliver training on Finance & Accounting product and processes as needed.
Create and maintain detailed training Management Information (MI) and documentation while managing multiple stakeholders.
Graduate in Commerce.
3-4 years of work experience in Finance & Accounting with good domain knowledge, preferably in PTP (Procure to Pay) domain.
Proficient in Microsoft Office, especially Excel and PowerPoint.
Shift Timings: US Shift.
Strong expertise and hands-on experience in Finance & Accounting domain within BPO/BPM industry, particularly in Procure to Pay processes.
Experienced in managing training delivery and stakeholder coordination in a process-driven environment.
Skilled at creating detailed training documentation and managing governance adherence.