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Known BPO brand, common O2C role, metro location and broad skillset increase candidate competition.
AR/O2C skills transfer across industries but require domain knowledge, so sensitivity is moderate.
Mandatory 1–3 years AR/O2C experience, accounting degree and ERP/Excel skills enforce moderately strict shortlisting.
Manage Order to Cash processes including Customer Master Data setup/modification, Billing and Cash Application, Collections, and Customer Service.
Ensure accurate billing invoice generation, post customer payments and prepare related reports including cash application and unapplied entries.
Engage with customers via phone/email to collect outstanding invoices and support month-end reporting and reconciliation activities.
Total Work Experience: 1-3 years, preferably in Accounts Receivable (AR) and ICO areas.
Educational Qualification: Accounting degree or Commerce graduate.
Proficiency in any ERP platform and good knowledge of Microsoft Excel.
Good verbal and written communication skills in English.
Experienced in Order to Cash processes with solid accounting knowledge.
Capable of handling end-to-end AR functions and customer interactions for collections.
Comfortable working in a night shift and immediate joining availability preferred; based in Pune or willing to work from Pune.