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Tier-1 brand and metro location increase competition but niche loan-servicing specialization limits candidate pool.
High because loan servicing and regulatory compliance are banking-specific and not easily transferable.
High due to explicit 8+ years requirement and regulatory, compliance, and loan-servicing expertise.
Manage servicing activities for low to moderately complex commercial loan products ensuring compliance with policies and regulatory requirements.
Coordinate resolution of customer service issues and act as primary liaison with Sales, Legal, Risk, Technology, and Operations teams.
Review and negotiate basic loan servicing transactions, evaluate and mitigate risks, and serve as an escalation point for client issues.
8+ years of Commercial Loan Servicing experience or equivalent through work, training, military, or education.
Process loan servicing transactions within established SLAs maintaining accuracy and compliance.
Work Experience Required: 8+ years in commercial loan servicing or equivalent.
Job is hybrid with coverage aligned to business and operational requirements.
Experienced in commercial lending operations with strong knowledge of loan servicing and banking compliance.
Capable of independently reviewing loan documentation, identifying discrepancies, and collaborating across multiple internal teams.
Demonstrates strong organizational skills to manage multiple priorities while maintaining quality, timeliness, and risk controls.