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Strong employer brand, mid-level generalist benefits role, and metro location increase candidate competition.
Benefits administration skills are transferable, but JAPAC statutory and multi-country expertise raise moderate sensitivity.
Explicit years, mandatory benefits experience, and HRIS/vendor requirements increase shortlisting strictness.
Manage day-to-day administration and compliance of employee benefits programs for JAPAC region covering health, dental, life insurance, disability, retirement, statutory and wellness plans.
Serve as primary contact for benefits-related queries, handle enrolments, life events, payroll coordination, and maintain data accuracy across HRIS and vendor systems.
Partner with vendors, HR, Finance, Legal to ensure service delivery excellence, compliance with regulations, and support audits, open enrollment, and continuous process improvements.
Bachelor's degree in Human Resources, Business Administration, Finance, Commerce, or related discipline.
4-7 years total experience with at least 3 years specifically in Benefits Administration or related HR/Total Rewards functions.
Experience with regional/multinational employee benefits programs and HRIS platforms like Workday and case management tools such as ServiceNow.
Strong knowledge of statutory benefits, tax considerations, compliance requirements, and vendor management in benefits administration.
Experienced in managing complex multi-country or JAPAC regional benefit programs within global organizations or shared services environments.
Demonstrates operational rigor in benefits compliance, audit preparedness, and cross-functional stakeholder collaboration.
Skilled in vendor management, process improvement, and leveraging HRIS and support platforms to enhance employee experience and operational excellence.