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High due to strong brand, mid-level generalist role, metro location, and broad logistics skillset.
High because logistics and SCM domain expertise is industry-specific and not easily transferable.
Medium because explicit 5–8 years requirement and domain experience are mandatory, but few technical certifications required.
Manage day-to-day execution of supply chain operations across 3PL, 4PL, and Destination Container Management processes focused on enhancing customer experience.
Own timely, accurate operational delivery including shipment tracking, milestone updates, reporting, exception handling, and KPI support.
Maintain communication with customers, vendors, and internal stakeholders through professional email handling and manage operational KPIs and documentation for process consistency.
5–8 years of relevant experience in supply chain management, logistics, freight forwarding, or shared services operations.
Working knowledge of 3PL/4PL supply chain operations, shipment lifecycle, milestone tracking, and reporting.
Graduate degree (field not explicitly mentioned).
Strong written communication skills and experience handling customer/stakeholder emails; proficiency in MS Excel; knowledge of Power BI, Power Automate, AI tools or reporting automation preferred.
Demonstrates strong execution discipline with high attention to detail and ownership mindset in a high-volume, deadline-driven logistics environment.
Experienced in coordinating multiple supply chain stakeholders and managing operational KPIs to meet SLAs.
Comfortable supporting automation and AI initiatives and maintaining comprehensive process documentation for business continuity.