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Tier-1 brand, metro location, and a mid-level generalist operations role with 2+ years increases applicant competition.
Home-lending operations expertise is banking-specific and not easily transferable across industries.
Requires explicit 2+ years home-lending operations experience and regulatory compliance, making filters stringent.
Ensure timely and accurate processing of home loan transactions including disbursements, closures, payment allocation, and account updates within agreed timelines and SLAs.
Manage workflows, reporting, and quality checks to support daily operational targets and customer service delivery.
Collaborate with onshore and offshore teams, support team training, and act as backup for the Production Lead to maintain operational efficiency.
At least 2+ years of experience in home lending operations handling loan accounts, disbursement, closure, and payment processing.
Graduate qualification in Business Management or a related field.
Work location is Bengaluru with flexible work hours requiring login between 1 AM to 5 AM IST.
Work Experience Required: Minimum 2+ years in home lending operations.
Experienced in managing high-volume home loan operations with strong planning and organizational skills.
Capable of resolving complex queries with ownership and maintaining high accuracy to minimize operational risk.
Able to collaborate effectively across global teams and adapt to evolving regulatory and process requirements.