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Remote and mid-level experience increase applicant pool, but niche ServiceNow AIOps skills limit competition.
ServiceNow AIOps and ITOM platform specialization makes fit across industries limited and domain-specific.
Explicit 5.5+ years, mandatory ServiceNow AIOps/ITOM skills and integration experience enforce high shortlisting strictness.
Design, develop, implement, and maintain ServiceNow AIOps and Event Management solutions including alert ingestion, correlation, and noise reduction.
Integrate and optimize ServiceNow with enterprise monitoring tools like SolarWinds, Dynatrace, AppDynamics using REST and SOAP APIs.
Build and enhance platform capabilities using JavaScript, Glide APIs, Flow Designer, and Integration Hub following best practices and governance standards.
5.5+ years of work experience in ServiceNow AIOps, Event Management, and ITOM.
Strong hands-on ServiceNow development experience including JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, Flow Designer, Integration Hub.
Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
Experience integrating ServiceNow with monitoring tools and strong understanding of ITOM processes.
Experienced in translating business requirements into scalable ServiceNow ITOM/AIOps technical solutions with high-quality delivery.
Familiar with ServiceNow platform governance, security best practices, and continuous improvement processes.
Comfortable managing complex integrations with monitoring tools and stakeholder collaboration for ITOM solutions.