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Tier-1 brand, metro location, and mid-level generalist servicing role drive high competition.
Specialized commercial loan servicing, Loan IQ, and banking controls make cross-industry fit limited.
Explicit 4+ years, specialized commercial loan-servicing experience and Loan IQ expertise create strict shortlisting filters.
Lead training and guidance for Commercial Loan Servicing team on complex policy interpretation and cross-group projects.
Manage coordination and reconciliation of loan advances, payments, and letters of credit with banks and customers, supporting loan trading and assignments.
Provide day-to-day leadership and mentorship, oversee resolution of complex customer issues requiring coordination among multiple internal teams.
Minimum 4+ years of Commercial Loan Servicing support experience or equivalent demonstrated by work experience, training, military experience, or education.
Bachelor’s degree in finance, accounting, business administration, economics, or related field.
Strong working knowledge of commercial loan servicing platforms like Loan IQ or comparable.
Experience interpreting complex commercial credit agreements, amendments, and handling complex loan servicing transactions.
Demonstrated expertise with syndicated, participated, member-bank, bilateral, or comparable complex commercial loan servicing and administration.
Proven ability to lead issue resolution across multiple departments including operations, risk, control, legal, and technology.
Strong analytical judgment with ability to prioritize under tight deadlines and communicate escalations or risk issues clearly to stakeholders.