Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Tier-1 brand, metro location, mid-level generalist operations role increases competition.
Requires software publishing and platform operations experience, moderately limiting cross-industry transferability.
Explicit 5+ years plus required platform and ops experience increases shortlisting strictness.
Oversee and coordinate software and driver publication processes ensuring compliance with quality and security standards.
Manage operational workflows including issue resolution, escalation, platform administration, and stakeholder communication to maintain delivery platform reliability.
Lead continuous improvement initiatives by analyzing operational trends, managing ticketing systems, and supporting release readiness activities across multiple teams.
Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience.
Minimum 5 years experience in Customer Support Operations, Digital Operations, Release Operations, or similar roles involving software delivery and enterprise applications.
Experience with JIRA or similar work management tools and management of operational workflows, incidents, and escalations.
Not explicitly mentioned in the JD: Notice period requirement.
Experienced in cross-functional stakeholder management involving engineering, product, IT, support, and business teams with proven coordination skills.
Strong operational focus with ability to manage multiple priorities in a fast-paced environment and lead process improvements.
Analytically oriented, proficient in data analysis tools (Microsoft Excel mandatory, Power BI preferred), and familiar with Agile methodologies.