Forward Deployed Engineer (Voice AI / Telephony) - Mumbai
Blue Machines (company site, opens in a new tab)3–5 yrsMumbaiOn-siteDirect career pageEst. 12–22 LPA
Posted on 11 Sept
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Job description
Structured overview of role & requirements
About This Role
- Design, build, deploy, and optimize production-grade voice AI agents end-to-end, including conversation design and tool integration.
- Develop and maintain scalable backend integrations (REST APIs, WebSockets, CRM callbacks) connecting AI platform with enterprise systems.
- Lead client technical engagement, including workshops and live-call reviews, owning agent performance and troubleshooting in client environments.
Minimum Requirements
- 3-5 years software development experience with at least 2 years shipping live LLM/AI applications (agents, RAG, chatbots); voice experience is a plus.
- Proficiency in Python or Java for backend and integration development.
- Hands-on experience with cloud platforms (preferably GCP), APIs, WebSockets, and auth protocols (OAuth2, JWT).
- Strong client-facing communication skills and willingness to travel for on-site client workshops. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in end-to-end AI agent development and integration, comfortable working deeply within enterprise client environments.
- Technically proficient in backend engineering, cloud services, and AI orchestration frameworks like LangChain or OpenAI APIs.
- Able to lead technical discussions and manage expectations with enterprise clients during on-site deployments and live system reviews.