Forward Deployed Engineer (Voice AI / Telephony) - Ahmedabad
Blue Machines (company site, opens in a new tab)3–5 yrsAhmedabadOn-siteDirect career pageEst. 8–18 LPA
Posted on 11 Sept
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Job description
Structured overview of role & requirements
About This Role
- Design, build, deploy, and optimize production-grade Voice AI agents end-to-end with full technical ownership of agent performance.
- Develop scalable backend integrations connecting Blue Machines platform with client enterprise systems using REST APIs, WebSockets, and related technologies.
- Lead client technical engagement including workshops, expectation management, and on-site live-call reviews to ensure seamless AI agent delivery and operation.
Minimum Requirements
- 3-5 years software development experience, including at least 2 years shipping live LLM/AI applications such as agents, RAG, or chatbots; voice experience is a plus.
- Proficient in Python or Java for backend architecture and integration.
- Hands-on experience with cloud platforms (preferably GCP), APIs, WebSockets, and authentication protocols like OAuth2 and JWT.
- Strong client-facing communication skills and willingness to travel for on-site client workshops and deployment reviews.
Ideal Candidate Profile
- Experienced in bridging software engineering with AI agent orchestration and client delivery in production environments.
- Comfortable working with AI/LLM frameworks (e.g., LangChain, OpenAI APIs) and analyzing system performance and data for root cause and optimization.
- Able to lead technical collaborations with client engineering teams, including managing expectations and conducting live operational reviews.