Forward Deployed Engineer (Voice AI / Telephony) - Delhi
Blue Machines (company site, opens in a new tab)3–5 yrsDelhi NCROn-siteDirect career pageEst. 12–22 LPA
Posted on 11 Sept
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Job description
Structured overview of role & requirements
About This Role
- Design, build, deploy, and optimize production-grade voice AI agents end-to-end including conversation design and backend integrations with client systems.
- Implement AI orchestration using frameworks like LangChain and OpenAI APIs to deliver intelligent workflows.
- Lead client technical engagements, conduct workshops, manage expectations, and perform on-site live-call reviews for agent performance monitoring and debugging.
Minimum Requirements
- 3-5 years software development experience, with at least 2 years shipping live LLM/AI applications (agents, RAG, chatbots); voice AI experience preferred but not mandatory.
- Proficiency in Python or Java for backend development and scalable API integrations.
- Hands-on experience with cloud platforms (preferably GCP) and knowledge of APIs, WebSockets, and authentication protocols such as OAuth2 and JWT.
- Strong client-facing communication skills and willingness to travel for client workshops and deployment reviews.
Ideal Candidate Profile
- Experienced in end-to-end ownership of AI agent production deployment and iteration, with ability to independently debug and optimize system performance.
- Skilled in backend integration with enterprise APIs and cloud services, comfortable analyzing data via SQL and Python for system observability and root cause analysis.
- Capable of managing client relationships and technical leadership in complex AI solution delivery involving voice or conversational AI systems.